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Hotel info

Hotel info

  • City tax per person and day from 14 years € 1.30
  • The prices are per apartment for 2 people without breakfast.
  • Book 1 week and get a 3% discount. (valid only for apartments)
  • Book early (4 months before arrival date) and get an additional 3% discount. (valid only for apartments and for a stay of one week)
  • Final cleaning for our apartments € 35,00 - for our garden loggias € 50,00.
  • Your apartment will be cleaned every 4th day (without kitchen, minimum stay of 6 days) and towels are changed every second day.
  • Bathrobes are available. On request, we will clean the apartment every day (€ 10,00/day).
  • The prices per rooms are per 1 person with breakfast - For single occupancy € 8.00 extra cost
  • Other persons in apartments: From 0 to 3 years free, from 4 to 6 years € 10,00, from 7 to 11 years € 14,00, from 12 to 17 years € 20,00, from 18 years € 25,00
  • Breakfast: from 0 to 3 years free, from 4 to 6 years € 8,00, from 7 to 11 years € 10,00, from 12 to 17 years € 13,00, from 18 years € 15,00


Bookings

The bookings are binding when the Apparthotel Gartenresindence Nalserhof send you a confirmation via e-mail, post or fax. For a confirmed reservation we need a deposit of 30% from the total, paid via transfer on our bank account.

Bank details:
Raiffeisenkasse Überetsch
IBAN: IT 64 Z 08255 58160 000300012734
SWIFT-BIC: RZSBIT21048

Travel cancellation insurance
We commend you to make a travel cancellation insurance
» Informations

Cancellation
The right of withdrawal as laid down in the Consumers' Code (notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005, Consumers' Code) is not contemplated – however, we are willing to apply the following conditions for withdrawal:
Please inform us timely, if you have to cancel your vacation.
The cancellation costs are:

  • Until 60 days before date of commencement of vacation you get your deposit back, less disbursements of administrative charges of € 25,00, or you have the possibility to credit your whole deposit (including administrative charge) for a future vacation in Apparthotel Gartenresidence Nalserhof.
  • From 60 days until the 1. week before date of commencement of vacation your deposit will expire to our benefit.
  • By a cancellation from 1 week or less before date of commencement of vacation we have to charge you 80% of the total of your vacation.
  • By a late arrival ore early departure (days) we have to charge you the whole booked duration of stay.

Arrival and departure
Check in time for the apartment on your arrival day is 4,00 pm. Check out time for your apartment on your departure day is 11,00 am. If you arrive later than 8 pm we ask you to let us now, because otherwise after 8,00 pm we admit us to pass your room to someone else.

Apartment cleaning
Your apartment will be cleaned every 4th day (without kitchen, minimum stay of 6 days), the towels will be changed every two days. Willingly we can clean your apartment also daily to the price of € 10,00 (without kitchen). Final cleaning € 35,00 for our apartment - € 50,00 for our garden loggias.

Means of payment
You can pay your hotel bill in cash (up to € 1.000,00) or with credit card

Dogs
Only on request. We have to charge € 12,00 per day and dogs are not allowed in our garden loggias.

Garage
1 lot in garage inclusive for all rooms/apartments.

Al our apartments are non smoking apartments.  

Experience and enjoy

Express request
APPARTHOTEL GARTENRESIDENCE NALSERHOF - Family Hölzl
Vicolo dell'Oro 6 - 39010 Nalles - South Tyrol - Italy
Fax +39 0471 678 217 - www.nalserhof.it