Hotel info

Hotel info

ATTENTION NEW Cancellation Conditions: due to the currently uncertain situation regarding the Corona virus, we have adjusted our cancellation conditions for the year 2021 as follows:

For stays until 03.07. (departure) you have the possibility to cancel free of charge until 1 day before arrival:

-the complete deposit will be credited to a future stay (no time limit).

-the deposit will be refunded - € 25,00 handling fee.


For stays from 03.07. - 24.07. (departure) and again after the 03.10. the following guidelines apply:

Up to 7 days before arrival:

-the full deposit will be credited to a future stay (no time limit).

-the deposit will be refunded - € 25,00 handling fee.

The deposit is 30% of the total price!

From 7 days before arrival the deposit is forfeited in our favour.

Should an arrival be impossible due to Corona regulations (closed borders or travel ban) a free cancellation (- € 25,00 handling fee) or a free postponement is possible at any time.


For stays from 24.07. - 11.09. (departure) the following guidelines apply:

-Up to 30 days before the start of your holiday you will be refunded the deposit less a processing fee of € 25.00 or the entire deposit (without processing fee) will be credited to you for a later holiday at the Apparthotel-Gartenresidence Nalserhof.

-From 30 days before arrival, the deposit is forfeited in our favour.

-In case of late arrival or early departure we will charge the entire booked period of stay, if the flat could not be re-rented.

The following also applies here: Should an arrival be impossible due to Corona regulations (closed borders or travel ban), a free cancellation (- € 25.00 processing fee) or a free postponement is possible at any time.

For stays from 11.09. - 03.10. (departure) the following guidelines apply:

-Up to 14 days before the start of your holiday you will be refunded the deposit less a processing fee of € 25.00 or the entire deposit (without processing fee) will be credited to you for a later holiday at the Apparthotel-Gartenresidence Nalserhof.

-From 14 days before arrival, the deposit is forfeited in our favour.

-In case of late arrival or early departure we will charge the entire booked period of stay, if the flat could not be re-rented.

The following also applies here: Should an arrival be impossible due to Corona regulations (closed borders or travel ban), a free cancellation (- € 25.00 processing fee) or a free postponement is possible at any time.

 

Hotelinformation
  • City tax per person and day from 14 years € 1.60
  • The prices are per apartment for 2 people without breakfast.
  • Book 1 week and get a 3% discount. (valid only for apartments)
  • Book early (4 months before arrival date) and get an additional 3% discount. (valid only for apartments and for a stay of one week)
  • For the final cleaning for our apartments Economy, Comfort, Superior, Deluxe and Premium we charge € 35,00 and for the apartments Premium Deluxe € 50,00.
  • Your apartment will be cleaned every 4th day (without kitchen, minimum stay of 6 days) and towels are changed every second day.
  • Bathrobes are available. On request, we will clean the apartment every day (€ 20,00/day).
  • The prices per rooms are per 1 person with breakfast - For single occupancy € 10,00 extra cost
  • Other persons in apartments: From 0 to 3 years free, from 4 to 6 years € 12,00, from 7 to 11 years € 17,00, from 12 to 17 years € 23,00, from 18 years € 30,00
  • Breakfast: from 0 to 3 years free, from 4 to 6 years € 8,00, from 7 to 11 years € 10,00, from 12 to 17 € 15,00, from 18 years € 18,00

New: MeranCard 2020
From the 15. october to the 30. june 2021 You get from us the MeranCard. With the Merancard You can use all the public transportation for free and aslo in the public museums the entrance is for free.

Bookings

The bookings are binding when the Apparthotel Gartenresindence Nalserhof send you a confirmation via e-mail, post or fax. For a confirmed reservation we need a deposit of 30% from the total, paid via transfer on our bank account.

Bank details:
Raiffeisenkasse Überetsch
IBAN: IT 64 Z 08255 58160 000300012734
SWIFT-BIC: RZSBIT21048

Travel cancellation insurance
We commend you to make a travel cancellation insurance
  » Informations

Arrival and departure
Check in time for the apartment on your arrival day is 4,00 pm. Check out time for your apartment on your departure day is 11,00 am. If you arrive later than 8 pm we ask you to let us now, because otherwise after 8,00 pm we admit us to pass your room to someone else.

Apartment cleaning
Your apartment will be cleaned every 4th day (without kitchen, minimum stay of 6 days), the towels will be changed every two days. Willingly we can clean your apartment also daily to the price of € 10,00 (without kitchen). For the final cleaning for our apartments Economy, Comfort, Superior, Deluxe and Premium we charge € 35,00 and for the apartments Premium Deluxe € 50,00.

Means of payment
You can pay your hotel bill in cash (limited cash payment in accordance with Italian regulations) or with credit card

Dogs
Only on request. We have to charge € 12,00 per day and dogs are not allowed in our Appartement Premium Deluxe.
The dogs are not allowed to stay in the garden, neither on the sky-spa. During breakfast there are also not allowed to stay in the breakfast room and on the terrace.

Garage
1 lot in garage inclusive for all rooms/apartments.

Al our apartments are non smoking apartments.  

Express request
APPARTHOTEL GARTENRESIDENCE NALSERHOF - Family Hölzl
Via Gasser Gregor - 39010 Nalles - South Tyrol - Italy
Fax +39 0471 678 217 - www.nalserhof.it